For the general terms and conditions we refer you to our Dutch page, if you have any further questions you can also contact us.
Terms and Conditions Blue Collar Hotel
Article 1. Definitions. In these General Terms and Conditions as well as on all offers, agreements or formation of agreements to which these General Terms and Conditions apply, the following definitions apply:
1.1. Blue Collar Hotel: all branches of the private limited company Blue Collar Hotel both inside and outside the Netherlands as well as all companies and companies affiliated with Blue Collar Hotel, subsidiary companies and companies, whatever their name is.
1.2. Host: the person who represents Blue Collar Hotel when concluding and executing agreements for the provision of Services.
1.3. Services: the provision in the broadest sense of the word by Blue Collar Hotel of accommodation and / or the provision of (room) space and / or food and / or drinks with all associated activities and / or services.
1.4. Customer: that natural or legal person who has concluded an agreement with Blue Collar Hotel for the provision of Services. Customer is also understood to mean the intermediary who has concluded an agreement to provide Services, whether or not in the name of his / her relations.
1.5. Guest: the person (s) to whom Blue Collar Hotel must provide the Services on the basis of an agreement concluded with a Customer. Where in these conditions reference is made to Guest, this is also understood to mean the person (s) who accompany or accompany the Guest. Unless expressly stated otherwise in these terms and conditions, Guest or Customer is understood to mean both Guest and Customer.
1.6. Hotel agreement: the agreement concluded between Blue Collar Hotel and the Customer whereby Blue Collar Hotel provides services for the Customer and / or Guest (s) against payment by the Customer or Guest. Where these conditions are referred to as a hotel agreement, this also means any other agreement to which these conditions have been declared applicable.
1.7. Reservation: the agreement entered into in writing by the Client and Blue Collar Hotel whereby it has been established between the Client and Blue Collar Hotel on which period and under which conditions the Hotel agreement will be implemented. 1.8. Group or Group reservation: a Hotel agreement concluded with a Customer that relates to 10 or more rooms.
1.9. Reservation value: the value of the agreement as above under 1.6 or 1.7. intended.
1.10. Online reservation: the Reservation or Group reservation made using the reservation form available on the website of Blue Collar Hotel (www.bluecollarhotel.nl)
Article 2. Applicability of these conditions.
2.1. These general terms and conditions apply to all offers, agreements and conclusion of agreements of Blue Collar Hotel.
2.2. Offers, agreements or agreements that deviate from these general terms and conditions are only valid if explicitly agreed in writing with Blue Collar Hotel. In that case the deviation only applies to the relevant offer, agreement or conclusion of the agreement.
2.3. Unless explicitly and in writing made known to Blue Collar Hotel in advance and confirmed by Blue Collar Hotel, the Guest, Customer or any other (legal) person agrees to these General Terms and Conditions.
Article 3. Formation of the Hotel Agreement.
3.1. Blue Collar Hotel reserves all rights to refrain from concluding a Hotel Agreement at any time.
3.2. Blue Collar Hotel will never refuse a Hotel Agreement on grounds of discrimination, such as those mentioned in Article 429c of the Criminal Code (discrimination).
3.3. All offers for the conclusion of a Blue Collar Hotel Hotel Agreement are without obligation and in any case only apply insofar as the capacity of Blue Collar Hotel is sufficient.
3.4. In the event that the Customer has accepted an offer and the capacity of Blue Collar Hotel proves insufficient, Blue Collar Hotel has the right, within a period of 5 days for the first overnight stay or later if rational wisdom cannot be expected from Blue Collar Hotel , still have recourse to the provision as above under 3.3. described. In that case, no Hotel Agreement is deemed to have been concluded.
3.5. Every Hotel Agreement entered into by a Customer is deemed to have been concluded partly at the expense and risk of that Customer. Every payment by a Guest will release the Customer to the same extent.
3.6. Unless explicitly agreed in writing, Blue Collar Hotel does not owe any commission, commission, whatever its name, to a Customer.
3.7. Without prejudice to the other provisions of these terms and conditions, Blue Collar Hotel may grant an option right to a Customer (the option holder) if a Group is involved. Such an option can only be provided in writing. If another Client also makes an offer to Blue Collar Hotel for a Hotel agreement, Blue Collar Hotel will inform the option holder of this. The option right expires if the option holder has not indicated to Blue Collar Hotel within the period specified by Blue Collar Hotel that he wishes to make use of the option right.
Article 4. Obligations of Blue Collar Hotel.
4.1. Blue Collar Hotel will make the agreed accommodation available to the Guest during the agreed period and / or provide the agreed Services in accordance with the quality standards applicable within Blue Collar Hotel.
4.2. The determination as above under 4.1. described does not apply: a. in the event of force majeure as described below in Article 14. b. if the Guest does not arrive or arrives more than half an hour late c. if the deposit or interim payment referred to in Article 9 has not been paid or has not been paid on time d. if the Client does not or not fully comply with the obligations that the Client, for whatever reason, has towards Blue Collar Hotel.
4.3. Unless otherwise agreed in writing, Blue Collar Hotel will make the accommodation available to the Guest from 4 p.m. on the day of arrival to 12 noon on the day of departure.
4.4. Blue Collar Hotel is entitled to offer hotel accommodation to the Guest other than would be made available under the Hotel Agreement. If this is inconvenient for the Guest, the Guest or Customer has the right to terminate the Hotel Agreement with immediate effect. If the hotel accommodation offered and accepted by the Customer or Guest is cheaper than the original accommodation, Blue Collar Hotel will make the amount of the savings available to the Guest or Customer. Blue Collar Hotel will under no circumstances be liable for any further compensation.
4.5. Blue Collar Hotel cannot be held to receive and / or store any good from a Guest. In the event that Blue Collar Hotel receives any good or any amount and / or custody, Blue Collar Hotel is entitled to request a monetary compensation for this. In that case, Blue Collar Hotel will take care of everything. Article 10 and Article 13 apply without prejudice.
Article 5. House rules.
5.1. In order to maintain order and tranquility within Blue Collar Hotel and to guarantee a good quality of service to all Guests, Blue Collar Hotel has so-called house rules. These house rules are in a place that is clearly visible to the Guests or will be handed to the Guests in writing.
5.2. Blue Collar Hotel is entitled, without notice, to terminate the Hotel Agreement with a Guest if a Guest repeatedly violates the house rules or behaves in such a way that the order, rest or normal operation of the hotel (may) be disturbed thereby . The Guest must leave the hotel upon first request. Blue Collar Hotel is not obliged to give reasons for its request.
5.3. Blue Collar Hotel is entitled to cease or refrain from providing catering services if the Guest does not behave in accordance with the standards that are customary within Blue Collar Hotel’s restaurants. In that case, the Guest and those accompanying the Guest must leave the restaurant upon first request. Blue Collar Hotel can, among other things, impose requirements regarding the appearance of the Guest.
5.4. Blue Collar Hotel does not allow pets within its hotels.
5.5. Blue Collar Hotel is entitled to terminate any Hotel Agreement due to (fear of) disruption of public order. Dissolution takes place after consultation with the local authority. Blue Collar Hotel is not obliged to pay any compensation in those cases.
Article 6. Reservations.
6.1. A Reservation is only final after the Reservation has been confirmed in writing by the Customer or by Blue Collar Hotel.
6.2. Without prejudice to the provisions of Article 3, Blue Collar Hotel is entitled to cancel a Reservation if a Guest has not registered on the first reserved day at 12:00 noon. This provision does not apply if a payment guarantee is issued by the Customer for the reserved period.
6.3. In the event of a change in arrival and / or departure date, the original, definitive Reservation will lapse and a new definitive Reservation will be established in mutual consultation.
6.4. An increase in the originally definitively reserved number of rooms can only be made in consultation with Blue Collar Hotel. Blue Collar Hotel is in no way responsible for increasing, without consultation, the originally definitively reserved number of rooms.
Article 7. Group reservations.
7.1. From ten rooms, a Reservation falls under the Group Reservations. The provisions with regard to Group Reservations apply without prejudice to the provisions in these terms and conditions.
7.2. A Customer can make a so-called optional Reservation for a Group reservation. An optional Reservation has only been made after it has been confirmed in writing. Without prejudice to the provisions in 3.7. an optional Reservation can be held up to 3 months before the arrival date. Unless explicitly agreed in writing, an optional Reservation will automatically expire. For any events, the option can be used up to 5 months before the arrival date. 7
.3. A definitive Reservation is only made after it has been confirmed in writing by Blue Collar Hotel and this confirmation, signed, returned, has been received. In the event of a change in arrival and / or departure date, the original definitive Reservation will lapse and a new definitive Reservation will be established in mutual consultation.
7.4. For a Group reservation, a Customer can reduce 10% of the original definitively reserved number of rooms until 12:00 before the day of arrival.
7.5. An increase in the originally definitively reserved number of rooms is only possible in consultation with Blue Collar Hotel. Blue Collar Hotel is in no way responsible for increasing, without consultation, the originally definitively reserved number of rooms.
7.6. With a complete cancellation of a definitive reservation up to 3 months before arrival, no costs will be charged. In the event of a complete cancellation of a definitive reservation from 3 months to 3 weeks before the arrival date, the client is obliged to pay Blue Collar Hotel 50% based on accommodation. Full cancellation of a definitive reservation less than 3 weeks before the arrival date, the client is obliged to reimburse 100% based on accommodation and possibly reserved group dinners to Blue Collar Hotel. With regard to the Group Reservations, the Client ensures that Blue Collar Hotel is in possession of the Guest’s name list no later than 7 working days before the arrival date.
7.7. If the amount of the group reservation exceeds € 5,000, we require a deposit of 50% of the total amount. At least 3 months before arrival date, 50% of the reservation value must be credited to the bank account number of Blue Collar Hotel.
7.8. In the event of a change in the arrival and / or departure date of a full definitive reservation, the original dates will lapse and the new definitive reservation will be moved to the desired dates in consultation with each other based on availability. If the availability does not allow this, you automatically lapse in the cancellation conditions (Article 7.6)
7.9. If the customer fails to comply with the foregoing articles, Blue Collar Hotel will consider the definitive reservation canceled. This cancellation will be considered as a cancellation of a definitive reservation by the customer / guest (Article 7.6). The customer / guest remains obliged to pay the cancellation compensation to Blue Collar Hotel.
Article 8. Cancellation.
8.1. The provisions in this article apply without prejudice to the provisions in these terms and conditions. The provisions of this article are without prejudice to the liability of the Client / Guest and / or third parties on the basis of common law.
8.2. A Hotel Agreement is irrevocable and cannot be canceled unless the Customer / Guest simultaneously offers to pay the Reservation Value and this offer is immediately accepted by Blue Collar Hotel.
8.3. Cancellation must be in writing, including online (www.bluecollarhotel.nl), by e-mail, and dated. A Customer cannot derive any rights from an oral cancellation.
8.4. Subject to the provisions regarding Group Reservations (see Article 7 above), it applies that, unless otherwise agreed in writing, a Reservation can be canceled free of charge up to 12.00 hours prior to arrival.
Article 9. Deposit and interim payment.
9.1. Blue Collar Hotel may require a Customer / Guest to pay a deposit as security. This deposit may relate to Services already performed and to be provided.
9.2. This deposit will never be higher than the amount stated in the Hotel agreement. 9.3. Blue Collar Hotel has the right to settle this deposit (s) with all that the Customer / Guest owes to Blue Collar Hotel on the basis of these conditions or for whatever reason.
9.4. Blue Collar Hotel has the right to demand interim payment (s) for Services already provided.
Article 10. Liability of Blue Collar Hotel.
10.1. Unless there is intent or gross negligence on the part / guest of Blue Collar Hotel, Blue Collar Hotel does not accept any liability whatsoever.
10.2. Unless there is intent or gross negligence on the part / guest of Blue Collar Hotel, Blue Collar Hotel accepts no liability for damage to or caused with vehicles of the Guest.
10.3. Unless there is intent or gross negligence on the part / guest of Blue Collar Hotel, Blue Collar Hotel does not accept any liability for damage that directly or indirectly to anyone or whatever arises as a direct or indirect consequence of any defect or whatever, in or on any movable or immovable property of which Blue Collar Hotel is the owner, (leaseholder) tenant or tenant or which is otherwise available to Blue Collar Hotel.
10.4. A liability of Blue Collar Hotel will never go beyond the value of the Hotel agreement or the compensation for damage as covered by the insurance company of Blue Collar Hotel or the damage as reimbursed by any other third party to Blue Collar Hotel.
10.5. Without prejudice to the provisions of Article 4.5. and unless there is intent or gross negligence on the part / guest of Blue Collar Hotel, Blue Collar Hotel is not liable for damage or loss of goods of Guests. The Client / Guest indemnifies Blue Collar Hotel against claims from Guests in this regard.
10.6. Taking into account what has been stated in these conditions, Blue Collar Hotel is obliged for damage to these goods as a result of damage or loss to Blue Collar Hotel for which a deposit is made to Blue Collar Hotel and for which a fee is charged to the Guest. to compensate for loss. The compensation does not extend to the other goods present in the goods issued
10.7. With regard to goods that are received by Blue Collar Hotel or that have been deposited, deposited or deposited in any way and by anyone, without Blue Collar Hotel having stipulated a fee for this, Blue Collar Hotel is never liable for damage to or in connection with goods arising in any way.
10.8. Blue Collar Hotel is fully indemnified by the Customer / Guest in respect of any claim, or whatever name it may be, which a Customer / Guest and / or any third party asserts or may claim against Blue Collar Hotel in respect of the claims in the broadest sense. in the word, of the Hotel Agreement or any other agreement concluded with the Client / Guest. This indemnification obligation also applies to the Hotel agreement also applies if, for whatever reason, it has been wholly or partially dissolved.
Article 11. Liability of the Guest and / or Customer.
11.1. The Customer and / or the Guest are jointly and severally liable for all damage that is and / or will arise for Blue Collar Hotel and / or any third party as a direct or indirect consequence of the breach of contract and / or wrongful act committed by this Customer and / or the Guest.
11.2. This liability also applies to the violation of the house rules committed by the Customer and / or the Guest.
11.3. This liability also applies with regard to damage caused by any animal and / or any substance and / or any matter of which the Customer and / or the Guest are the holder or are under their supervision.
Article 12. Prices and payment.
12.1. The prices can vary per type of accommodation, day, time of reservation, payment conditions and cancellation conditions.
12.2. The Client / Guest owes the amounts stated in the Hotel Agreement to Blue Collar Hotel. Blue Collar Hotel may charge the Customer and / or Guest extra compensation for special Services such as the use of a parking garage, telephone, safe etc.
12.3. All invoices, including those relating to cancellation or no-show, will be paid by the Customer and / or Guest in cash or, if expressly agreed within 14 days after the invoice date. The place of payment is indicated by the relevant Blue Collar Hotel location to which the invoice relates.
12.4. The Client and the Guest are jointly and severally liable for all claims that Blue Collar Hotel, for whatever reason, has and / or will have against one or both of them. Neither the Customer nor the Guest can claim any privilege of foreclosure.
12.5. The Client is expected to conclude the Hotel Agreement or any other agreement on behalf of each Guest. By appearing, the Guest indicates that the Customer was authorized to represent him in this regard.
12.6. Blue Collar Hotel has a right of retention and, where appropriate, a lien on all goods brought by the Guest and / or Customer into the hotel as long as the Guest and / or Customer has not fully complied with the obligations towards Blue Collar Hotel.
12.7. In the absence of payment, the Customer and / or Guest are legally in default. In that case, the Client and / or Guest are obliged to pay default interest without penalty. This default interest is the statutory interest plus 2% on the amount due from the invoice date. A part of a month counts as a whole month.
12.8. The Client and / or Guest, who are in default on the basis of Article 12.7, are also due 14 days after the day on which Blue Collar Hotel has unsuccessfully demanded them all additional extrajudicial and pre-procedural costs as well as all legal costs. The extrajudicial and pre-procedural costs are determined in accordance with the Remuneration Decree for extrajudicial collection costs with a minimum of € 40.
12.9. Payments are first of all deducted from the foreclosure costs, then from the judicial and extrajudicial and pre-procedural costs, the interest, the damage and then from the principal sum.
12.10. Payment is in Euro. If Blue Collar Hotel accepts payment in a foreign currency, the market rate applicable at that time applies. In the case of payment in foreign currency, Blue Collar Hotel is entitled to charge a maximum of 10% of the amount in foreign currency as administration costs.
12.11. Blue Collar Hotel has the right to refuse checks, giro payment cards and other similar means of payment, or other means of payment than mentioned above, or to attach certain conditions to their acceptance.
12.12. Blue Collar Hotel strives to make a booking directly, without intermediary / intermediary, with it, the sharpest possible offer at that time, against those conditions
Article 13. Provision of information.
13.1. The Guest is obliged, partly in connection with legal regulations, to provide personal information upon arrival / check-in and to complete the registration form. 13.2. Blue Collar Hotel may use this information to make its offers directly to the Guest.
13.3. The Guest can indicate that this is not desired. Blue Collar Hotel will respect this, but Article 13.1 remains in full force.
13.4. The guest will be automatically added to the Blue Collar Hotel’s frequent stay program upon checkout and will receive offers on that basis. If the guest does not want this, he can indicate this in writing and Blue Collar Hotel will immediately respect this
Article 14. Force majeure.
14.1. Force majeure includes, but is not limited to: illness among personnel that makes business operations reasonably impossible, war, danger of war, riot, industrial strike or occupation, water damage, molestation, terrorism, fire, flood, government measures.
14.2. In the event of force majeure, Blue Collar Hotel can either cancel or suspend the agreement. In that case there is no obligation on the part of Blue Collar Hotel to compensate for any damage.
14.3. The above provisions also apply if the force majeure occurs at persons and / or services and / or institutions that Blue Collar Hotel uses in the execution of the Hotel agreement or any other agreement. This also includes what occurs with the aforementioned persons and / or services and / or institutions as a condition precedent or resolute or the non-performance of the aforementioned persons and / or services and / or institutions. Blue Collar Hotel is not obliged to demonstrate the influence of this on its business.
Article 15. Additional provisions Online reservations
15.1. The provisions in this article apply without prejudice to the provisions in these terms and conditions.
15.2. Blue Collar Hotel offers the Client / Guest the possibility to make an Online reservation.
15.3. The Customer / Guest enters all requested data on the reservation form on the website and confirms the authenticity and accuracy of the information transferred. 15.4. The Online reservation is established after Blue Collar Hotel has received the reservation form and has been confirmed by Blue Collar Hotel.
15.5. The confirmation referred to in Article 6 (1) will be sent by e-mail after receipt of the reservation form
15.6. In the case of Online reservation, the Client / Guest has the following payment options: - a. the total amount of the Online reservation is paid in one go online at the Online reservation through the secure payment module of Ogone on the website; - b. in the manner referred to in Article 12.
15.7. In the event of payment in the manner referred to in the previous paragraph under a, Blue Collar Hotel may grant the Customer / Guest a discount to be determined by Blue Collar Hotel.
15.8. In the event that Blue Collar Hotel has granted the Customer a discount due to online payment, the Customer cannot claim free cancellation as referred to in Article 8 (4). In this case, the Customer owes at least the Reservation Value.
15.9. Blue Collar Hotel compiles the information on the website with the greatest care, nevertheless, in the transfer of data and / or due to technical malfunctions or other circumstances, inaccuracies in the data may occur and / or the data may be incomplete. All online reservations made are subject to changes and / or errors. If changes and / or errors as referred to in this paragraph lead to a change in the price, the Customer / Guest is entitled to free cancellation. In that case no rights can be derived from the online reservation made.
15.10. Online reservation offers the guest the option of online check-in.
15.11. In the case of an online check-in, such as in Article 15.10, cancellation, as in Article 8, is no longer possible. Refund is not possible
15.12. Blue Collar Hotel cannot be held responsible for the non-execution or incorrect execution of the Online reservation in the event of force majeure, as referred to in Article 14 or due to the fault of the Client / Guest as well as the unavailability of the internet, not having access to the website, a burglary from outside, viruses or, in the case of prepayment, a refusal by the bank.
Article 16. Website privacy statement
16.1. Blue Collar Hotel only collects personal information that is specifically and voluntarily provided by the Client on the website. The information provided is used solely for the purpose that the Client / Guest intends to do so.
16.2. For the purpose of an Online reservation, the following data is stored in the Blue Collar Hotel database: reservation number, e-mail address, username, password, full name, arrival date, departure date and external reference. The transfer of data takes place via a secure connection.
16.3. Blue Collar Hotel is very confident about the information provided by the Customer and / or Guest. The data will only be provided to third parties on the basis of legal obligations or at the written request of the Customer or Guest.
16.4. Blue Collar Hotel will never collect special personal data via the website, including information regarding political opinions, religious beliefs, health or other matters.
Article 17. Lost property.
17.1. The Guest is obliged to return objects found at the hotel that have been lost or left at the hotel to Blue Collar Hotel as soon as possible.
17.2. Blue Collar Hotel acquires ownership of objects of which the entitled party has not reported to Blue Collar Hotel within one year after the submission thereof.
17.3. The transmission of lost items is at the expense and risk of the Guest. Blue Collar Hotel can never be obliged to send it.
Article 18. Applicable law and disputes.
18.1. Dutch law applies to all agreements, whatever their name is.
18.2. Subject to the
18.3 below. certain provisions, all disputes that may arise from an agreement to which these terms and conditions apply in whole or in part, will be settled by the court in Utrecht, unless Blue Collar Hotel prefers the court of the Client’s domicile and / or Guest .
18.3. In the event of a dispute which, according to the rules of Dutch procedural law, belongs to the absolute competence of the court, canton sector, this dispute will be settled exclusively by the competent court, canton sector.
18.4. A possible invalidity of one or more provisions in the conditions does not affect the validity of the other provisions. If a provision proves to be invalid for whatever reason, then Blue Collar Hotel and the Client and / or Guest are deemed to have agreed on a valid provision that approximates the invalid provision in terms of scope and scope as much as possible. These terms and conditions were filed at the registry of the Court of Utrecht on March 21, 2014 under number 65/2014